FAQ
Поиск  
 
 

Часто задаваемые вопросы

General

Sellers

Buyers

 

General

Who can use Vpuzzler.com?

ANYONE. You need to be 18 years or older to become a client or a contributor.

What’s a royalty free license and what’s an editorial licenses?

Royalty Free (RF) licenses have very few restrictions. This type of media can be used in one project multiple times by the same customer without additional fees. The media buyer is allowed to use the [...]
Royalty Free (RF) licenses have very few restrictions. This type of media can be used in one project multiple times by the same customer without additional fees. The media buyer is allowed to use the content commercially in almost every type of project. These licenses are the most popular because they are easier to use and maintain. Editorial (or “Non-Commercial”) licenses are used mostly for newsworthy subjects or events. Editorial content is not suitable for advertising. It has to be used in the proper context directly connected to the story. It can be used as an illustration or description of a certain message in TV, newspapers, radio or non-commercial presentations.
коллапс

What is an end product?

It’s the effect that has been achieved due to purchased content (video, image or audio). It’s forbidden to use the same materials in two different projects. To do that, it’s necessary to buy [...]
It’s the effect that has been achieved due to purchased content (video, image or audio). It’s forbidden to use the same materials in two different projects. To do that, it’s necessary to buy another license (you need to purchase as many audiovisual materials as projects that are demanding their usage). E.g. If you want to use specific media in 2 different commercials or 2 separate leaflets or maybe 2 webpages you’ll need to buy media 2x (twice).
коллапс

What size file can I upload?

The maximum size allowed for a single file is 1 GB in case of video.

What is a Media Callout?

It’s a crowdsourcing tool. It enables clients to order tailor made media (video or image) by addressing the Vpuzzler.com community. Basically, creators will fulfil Clients’ requirements by [...]
It’s a crowdsourcing tool. It enables clients to order tailor made media (video or image) by addressing the Vpuzzler.com community. Basically, creators will fulfil Clients’ requirements by preparing media that will meet the contractor’s specific standards. The client is obligated to prepare a brief of the requirements, a budget and deadline when adding a new Media Callout.
коллапс

Who may create a Media Callout?

Every website user can add a new Media Callout. You need to have enough money in your account that will allow fulfilling your Media Callout order. While the Media Callout is active the amount that [...]
Every website user can add a new Media Callout. You need to have enough money in your account that will allow fulfilling your Media Callout order. While the Media Callout is active the amount that matches your budget will be blocked until the callout expires. Every creator can contribute to a Media Callout if he fulfils all the necessary requirements set in Client’s brief.
коллапс

Sellers

How can I sell my media on your website?

You need to register. Choose your best media for sell. Tag them properly and publish for sale.

On what conditions does Vpuzzler.com make payments to its contributors?

For every sale the contributor receives a 50% revenue share. In order to collect your earning a PayPal account is required. The contributor’s share is transferred to his account by the 15th day of [...]
For every sale the contributor receives a 50% revenue share. In order to collect your earning a PayPal account is required. The contributor’s share is transferred to his account by the 15th day of the each month. A transfer is made when the sum of your share reaches at least 30 EUR (approx. 40 USD).
коллапс

How is the stock media being sold?

Vpuzzler.com is a marketplace that distributes content offered by its community. Our website simply connects content creators with content buyers. The author of the content is always its rightful [...]
Vpuzzler.com is a marketplace that distributes content offered by its community. Our website simply connects content creators with content buyers. The author of the content is always its rightful owner. Vpuzzler.com offers its community the chance to sell their content to clients around the world through a license model. This way clients have the right to use purchased content according to the chosen type of license for specific media: Royalty Free (standard or extended) and Editorial.
коллапс

What is a Model and Property Release?

If you want to sell your content in Royalty Free (for commercial usage) you’ll need a Model and Property Release. A Model Release is needed in the case of filming or picturing people that can [...]
If you want to sell your content in Royalty Free (for commercial usage) you’ll need a Model and Property Release. A Model Release is needed in the case of filming or picturing people that can recognize themselves in a clip or image. A Property Release is needed if you’re shooting objects, buildings, venues or even animals that don’t belong to you, and the owner can recognize his property. Both agreements must be uploaded to Vpuzzler.com in order to sell using the Royalty Free model. You don’t need to obtain a signed Model or Property Release when selling content as Editorial.
коллапс

What about shooting logos, trademarks or events?

In the Royalty Free model you’ll need a Property Release when a logo or a trademark is clearly visible. Events often have regulations of their own, which say what you can and what you absolutely [...]
In the Royalty Free model you’ll need a Property Release when a logo or a trademark is clearly visible. Events often have regulations of their own, which say what you can and what you absolutely can’t capture or shoot during the event. Keep in mind that when you’re filming or picturing people during and event you might also need a Model Release. In Editorial mode no agreements are necessary.
коллапс

What if there will be a claim to my media?

This cannot happen. Only contributors that own all the rights to their content and have all the necessary Model or Property Releases (if needed) can sell on Vpuzzler.com. If you have any doubts please [...]
This cannot happen. Only contributors that own all the rights to their content and have all the necessary Model or Property Releases (if needed) can sell on Vpuzzler.com. If you have any doubts please contact us – legal@vpuzzler.com
коллапс

What are the technical requirements for media uploads?

In order to learn more about the types of media accepted by Vpuzzler.com please go to the Sell with Us page and read our Guidelines for new contributors.

Why can’t I see my media, although I published them on your site?

If you cannot see or find your media although it was successfully uploaded, tagged and published, the reason might be simple – your media hasn’t been approved yet or probably it was refused due to [...]
If you cannot see or find your media although it was successfully uploaded, tagged and published, the reason might be simple – your media hasn’t been approved yet or probably it was refused due to not meeting technical requirements. If you have already been waiting more than you should, just write to us at info@vpuzzler.com.
коллапс

I HAVE A LARGE AMOUNT OF FILES . I REQUIRE FTP ACCESS.

Our standard upload procedure is very efficient and allows you to add many thousands of materials. Nevertheless if you’re in need of access to individual FTP just write to us at info@vpuzzler.com [...]
Our standard upload procedure is very efficient and allows you to add many thousands of materials. Nevertheless if you’re in need of access to individual FTP just write to us at info@vpuzzler.com and we’ll make FTP available for you. Just remember that files uploaded through FTP must have description, tags and Model Releases – if necessary – filled in in English.
коллапс

WHAT KIND OF CONTENT I’M NOT ALLOWED TO ADD?

In general we don not accept: Bad quality content Content that doesn’t meet our technical requirements Content that is not yours and you don’t have permission to use it Containing work of [...]

In general we don not accept:

  • Bad quality content
  • Content that doesn’t meet our technical requirements
  • Content that is not yours and you don’t have permission to use it
  • Containing work of another authors – copywriting
  • Content considered to be offensive, obscene or pornographic

Apart from that, remember that in Royalty Free license – for commercial use – it’s not allowed to use:

  • No logos or trademarks
  • No objects protected by patents, copyright or intellectual property rights
  • People or Property without – Model or Property Release
  • Content that illustrates events or site that are strictly prohibited to shoot or record

In Editorial licenses – not commercial use – you can add listed above visual content.


коллапс

DO I HAVE TO USE VPUZZLER.COM MODEL RELEASE?

No. You can ask the model to sign your own Model Release, If it contains all required information as Vpuzzler.com Model Release document and have all needed legal paragraphs. Your Model Release can [...]
No. You can ask the model to sign your own Model Release, If it contains all required information as Vpuzzler.com Model Release document and have all needed legal paragraphs. Your Model Release can carry your company's logo, but we don't accept documents signed specifically for other agencies or that carry their logo.
коллапс

WHERE TO FIND MODEL OR PROPERTY RELEASE?

Model Release you can find here. Property Release  [...]

Model Release you can find here.

Model Release

And Property here.

Property Release 



коллапс

I received an email regarding my files that are about to be deleted. What to do?

It’s a standard procedure when you did upload files to our platform but didn’t describe them properly and we weren’t able to publish them for sale. In order to avoid deleting your content you [...]

It’s a standard procedure when you did upload files to our platform but didn’t describe them properly and we weren’t able to publish them for sale.

In order to avoid deleting your content you should finalize description, add tags and categories. Click on Publish button so that your files could be approved and placed on website for sale.


коллапс

Buyers

How many times can a single clip, image or audio be used?

According to the type of license agreement, one purchased file can be used multiple times in one end project/end product.

Can I sell media purchased on Vpuzzler.com on other sites?

NO. It’s forbidden to sell, resell or distribute media purchased on Vpuzzler.com on other website selling audiovisual content. It’s allowed to use purchased content in accordance with selected [...]
NO. It’s forbidden to sell, resell or distribute media purchased on Vpuzzler.com on other website selling audiovisual content. It’s allowed to use purchased content in accordance with selected license type.
коллапс

For what purposes do people buy stock media?

Stock media are used in different types of commercial and non-commercial projects. To learn more please read our introduction to the micro stock business found on our page – Sell with Us.

When buying or selling media, can I receive an invoice?

Yes. Whether you’re a buyer or a contributor you can always receive an invoice from Vpuzzler.com

Does purchased media have a watermark?

No. The purchased media will appear without a watermark and will be available in the resolution chosen by the buyer.

Does your website offer any subscriptions?

No. Currently Vpuzzler.com is not offering subscription plans.

Which license is right for your use?

According to license agreement, media purchased on Vpuzzler.com should follow rules below: [...]

According to license agreement, media purchased on Vpuzzler.com should follow rules below:

Licence_Vpuzzler.com


коллапс

Does the license that I purchased expire in time?

No. Our licenses are lifetime granted. You pay for the content only once and then you can use it as many times as you like, with restrictions regarding specific type of license – Royalty Free or [...]

No. Our licenses are lifetime granted. You pay for the content only once and then you can use it as many times as you like, with restrictions regarding specific type of license – Royalty Free or Editorial.

To see specific restrictions regarding licenses type click here.



коллапс

Can I sell content I’ve downloaded from Vpuzzler.com?

No. According to the License Agreement you are not allowed to resell any content that you’ve purchased. You can use it as a part of your project.
 
 
извлечение данных